Privacy Policy

We collect information that you provide directly to us when you book a tour, request a quote, or contact our support team. This may include:

• Personal identification (Name, email address, phone number).
• Travel details (Passport information, flight schedules, dietary preferences).
• Payment information (processed securely through our payment partners).

We use the information we collect to design and operate your tour experience. Specifically, we use your data to:

• Process bookings and send confirmations.
• Coordinate with hotels, transport providers, and guides in Sri Lanka.
• Send administrative information, such as updates to terms or policies.
• Improve our website functionality and user experience.

RedKnot Tours does not sell your personal data. We only share information with third parties necessary to fulfill your travel arrangements, such as:

Service Providers: Hotels, activity operators, and transport services included in your itinerary.
Legal Requirements: When required by Sri Lankan law or regulatory authorities.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet is 100% secure.

You have the right to access, correct, or request deletion of your personal data. If you wish to exercise these rights, please contact us at privacy@redknottours.com.

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